Let's talk

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FAQ

When can I expect to hear back?

I try to respond to everything within a day, but that's not always possible. If it's been a few days and I haven't responded, feel free to send a followup.

Can you help with Finale?

Yes, I can! However, please check out my YouTube channel and blog first. Most of the time your question will be answered there. It's not uncommon for me to get half a dozen emails about Finale every day.

However, if you can't find the answer to your question, go ahead and reach out.

How do I install your JW Lua scripts?

Literally the #1 question I get, so I've made many resources on the topic. Here are just two, though you can find more on the YouTube channel and the blog.

There's also the JW Lua Facebook page which I co-founded and you can get help there. Literally every prominent JW Lua user is there (including me). Odds are, if you ask there, you'll get a better and faster answer there.

Can you help with JW Lua?

Sure, but not here. Take a look at the Facebook page. Literally every prominent JW Lua user is there (including me). Odds are, if you ask there, you'll get a better and faster answer there.

If you want to learn to code in JW Lua, consider checking out the video series I made.

Can I ask a question about Parts and Score?

Sure, but not here. Please go through Parts and Score.

Can I ask a question about the JetStream Finale Controller?

Sure, but not here. Take a look at the Facebook page. I'm there as well as hundreds of other JetStream users and the other creators. Odds are, if you ask there, you'll get a better and faster answer there.

Can I hire you?

Yep! Send me what you need, the more detail the better. Then we can work out the specifics and rate.

Do note that I'm typically very busy, so I may not be able to help you out. But I'll consider it.

What if I want to contact you about something else?

Please, send me a message!